Best for brands who want same-day delivery and an improved delivery ratio without building any internal ops capacity.
JLD runs your entire delivery operation end-to-end — riders, software, and customer support all included. You hand off the logistics and focus on your business. Our capacity-based booking system ensures we only accept the volume we can actually fulfill on a given day, so your delivery promise to customers is one we can stand behind. COD is collected into JLD's account and transferred to your brand immediately.
"40 returns out of every 100 shipments. Each one costs money and zero revenue comes back."
We track every return under 13 defined categories so we know exactly why it failed — wrong address, customer unavailable, damaged, refused. We act on that data on your behalf to reduce repeat failures, not just log them.
"My money is sitting at the courier's end. How do I pay my supplier in the meantime?"
We collect COD into JLD's account and transfer it to your brand immediately — not at the end of the week, not in 7–14 days. Your cash flow doesn't depend on our settlement cycle.
"I book a shipment and then go dark. I only find out it failed when it comes back."
We run every shipment through a live state machine — booked, picked up, in transit, attempted, delivered, or returned. You can see every status in real time through your seller portal without needing to call anyone.
"50 customers a day asking the same question. I've got a dedicated person just for this."
Customer support is included end-to-end. We auto-send WhatsApp notifications to your customers at every status change — so they already know before they think to ask. Your team fields zero order queries.
"The courier says the address was wrong. The customer says it wasn't. No one can verify."
We run every address through our AI parser before dispatch — using Levenshtein, Jaccard, and Soundex matching to interpret informal Pakistani addressing. We hit 99% area detection accuracy and it keeps improving. Misroutes get caught before a rider ever leaves.
"The courier says it was delivered. The customer says it wasn't. There's nothing to show."
Our riders are required to submit a photo through the rider portal at every event — delivery, failed attempt, and return. GPS-stamped, timestamped. You have a verifiable record for every single shipment, not just the disputed ones.
We only accept what we can deliver that day. Your promise to customers is one we can keep.
Delivery rates, attempt trends, area heatmaps — visible to you anytime through the seller portal.
Live shipment states across your entire order volume, managed by us.
Photo + GPS logged by riders at every event via the rider portal.
Your shipment records, COD status, and performance data — always accessible.
End-to-end, handled by JLD. Including WhatsApp status notifications to your customers.
Not sure which package fits? Talk to sales and we'll map the right offering to how your brand actually works.
Email us: sales@gojld.com